The New York City Taxi and Limousine Commission was established in 1971 and is responsible for regulating all of the yellow taxis and most of the limousines and for-hire vehicles in New York.
Currently, they oversee more than 50,000 vehicles and 100,000 drivers. If you are looking to hire someone to transport you in New York City, there is a very high chance the driver and vehicle will be regulated by this organization.
The New York City Taxi and Limousine Commission is very active in ensuring that all taxicabs and for-hire vehicles are safe to drive on New York roads. In fact, they perform safety inspections of yellow taxicabs three times per year and inspect other vehicle types twice per year.
This ensures that when you get inside a taxicab, you know that you are in a vehicle that has been fully inspected, is safe for the road, and you are being driven by someone who is fully licensed and trained in how to operate a vehicle.
They are also currently working on a new program with the State Department of Transportation that will reduce the number of drivers operating while fatigued, as this is a primary cause of car accidents.
You can file a complaint if you had a bad experience in a taxicab or car-for-hire by calling 311 or visiting 311 online. Both options will allow you to file a complaint with the New York City Taxi and Limousine Commission directly.
They will review your complaint and then determine whether to take action, including precisely what action should be taken against the driver of the vehicle you complained about.
The commission has prosecutors who will investigate the case and determine what happened. If they discover the driver has violated the rules, the driver will be informed and can either plead guilty or request a hearing to defend him- or herself. You would then have the right to participate in the hearing by testifying.
For the most part, the New York City Taxi and Limousine Commission does a good job of making sure that anyone operating a taxi or for-hire vehicle is licensed, insured, and fit for the job. They also have large investigative resources to ensure that vehicles are safe for driving on the road.
However, like all agencies, their processes are not perfect, and filing a complaint may not get the results you are looking for. Even if a taxi driver is given a citation or has to attend a hearing, that doesn’t necessarily address any problems you have while recovering from an injury or the pain and suffering you endured due to an accident or improper conduct.
For help beyond what the New York City Taxi and Limousine Commission can provide, you need to hire an attorney and file a civil suit in court. This is the only way to receive financial compensation for whatever you’ve experienced.
If you need a traffic lawyer after riding in a taxi or car-for-hire, the Law Office of James Medows can assist you with your case. Call or text 917-856-1247 with your case details. Otherwise, send an email to schedule a consultation to review your case.