COVID-19: Interim Guidance for Department of Motor Vehicles | Law Office of James Medows

25 Mar COVID-19: Interim Guidance for Department of Motor Vehicles

For more information :

The DMV will begin serving customers by reservation only on the following dates in the following offices:

March 18 – Peekskill, White Plains, Yonkers, West Haverstraw

March 19 – Bethpage, Garden City, Massapequa, Port Jefferson, Hauppauge, Huntington, Medford, Riverhead

March 20 – College Point, Jamaica, Springfield Gardens, Harlem, License Express, Midtown Manhattan, Lower Manhattan- Greenwich Street, Brooklyn-Atlantic Center, Brooklyn-Coney Island, Bronx Registration Center, Bronx License Center, Richmond, Albany District Office, Syracuse, North Syracuse

Earlier this year, the DMV opened five new offices to assist customers needing to complete license transactions. Those offices—Brooklyn – Chisholm office, Harlem – Powell office, Nassau—Oak Street License Center, Queens College office and Suffolk-Selden office—currently serve customers by reservation only.

Customers who visit the DMV without a reservation will not be served. A DMV representative will help them make a reservation for another time that is convenient for that customer.

The DMV encourages customers to visit an office only if necessary. If a customer’s transaction does not need to be completed right away, the DMV advises customers to wait.

Customers should not come to the DMV if they:
• Have been in any Level 3 country identified by the CDC (, which includes China, South Korea, Japan, Iran, United Kingdom, Ireland, Italy and most other European countries within the last 14 days; or
• Reside or have had close contact with anyone who has been in one of the countries listed above within the last 14 days; or
• Have been directed to quarantine, isolate or self-monitor at home for the coronavirus by any doctor, hospital or health agency; or
• Have been diagnosed with, or have had close contact with anyone diagnosed with COVID-19; or
• Have flu-like symptoms.

While in the office, customers are advised to take precautions to avoid the spread of germs such as:
• Wash hands with soap and water for at least 20 seconds after using the bathroom, coughing, or blowing your nose;
• Use hand sanitizer when soap and water are not available;
• Avoid touching your face with unwashed hands;
• Cover coughs or sneezes with a tissue, then discard into the trash.

Customers are also advised that they will not be allowed to bring a companion into the office unless necessary, for example, a parent/guardian of a minor; individuals with a disability who need support services, and seniors who need assistance. All other companions such as friends or relatives who are not conducting business with the DMV will be required to wait outside of the office to help further limit crowds in our facilities.

Customers who need to visit a DMV office should come prepared. An online checklist helps customers applying for a license, permit, or non-driver ID, or those upgrading to a REAL ID or Enhanced Driver License determine what documents they need. A separate checklist helps customers determine what they need to register and title a vehicle, boat, snowmobile or trailer.

Customers who can complete their transactions online should do so. The DMV offers more than 60 transactions at including driver license services, vehicle transactions like renewing a registration, requests for DMV records like crash reports or driving abstracts, and personal services like changing your address. Customers can also plead or pay New York City traffic tickets and associated fees online or by mail, and customers do not need to visit a DMV office to turn in their license plates—they can do it by mail.